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Top AI skills to boost employability in Singapore, according to NTUC LearningHub

Learn AI skills employers want and how NTUC union members can use UTAP to offset course fees
By Nicolette Yeo 03 Jul 2026
Asian professional viewing an NTUC LearningHub generative AI course on a mobile phone in Singapore’s CBD.jpg

NTUC LearningHub offers many AI courses for jobseekers to improve their chance of securing their next job.


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  • The top AI skills for jobseekers in Singapore include generative AI, prompt engineering, and agentic AI for workflow automation.

 

  • NTUC LearningHub recommends building AI capabilities progressively, from AI Literate and AI Fluent skills to more advanced AI Proficient and AI Specialised pathways.

 

  • NTUC LearningHub also recommends combining AI and human skills to increase your value to potential employers.

 

  • NTUC union members can use the Union Training Assistance Programme (UTAP) to offset 50 per cent of unfunded course fees, subject to annual caps. UTAP can also be used to support 50 per cent of subscription fees for AI tools like Claude, Canva and ChatGPT.

 

 

If you’re searching for a job in Singapore now, including artificial intelligence (AI) skills on your resume is the norm employers expect these days.

 

Before you list all the LinkedIn Learning qualifications you’ve earned and AI events you’ve attended, it may be better to understand what employers are looking for, and work to acquire the skills they need in the organisation.

 

What AI skills are employers looking for?

 

NTUC LearningHub (NTUC LHUB) Chief Core Skills Officer Amos Tan (pictured below) shared that employers are looking for candidates who have hands-on proficiency in applying AI tools and can integrate them effectively into daily workflows.

 

NTUC LearningHub Assistant Chief Executive & Chief Core Skills Officer Amos Tan.jpg 

 

The four AI competency levels: AI Literate, AI Fluent, AI Proficient and AI Specialised

 

Mr Tan, who is also the NTUC LHUB Assistant Chief Executive, explained that there are four progression stages jobseekers can achieve with AI competency, enabling them to progress from basic understanding to more advanced or technical skills, depending on their goals.

 

  • AI Literate: Build the mindset, confidence, and adaptability to embrace new ways of working.

 

  • AI Fluent: Sharpen your thinking, and communicate with clarity and influence using AI within your team.

 

  • AI Proficient: Strengthen strategic judgement, agility, and leadership, making AI adoption meaningful, scalable, and sustainable.

 

  • AI Specialised: Shape how organisations build, deploy and scale AI solutions.

 

Recommended NTUC LearningHub AI courses

 

For jobseekers looking to upskill in AI, Mr Tan recommends building a strong foundation through the AI Literate and AI Fluent pathways before upgrading to AI Proficient and AI Specialised based on their job requirements and career goals.

 

Mr Tan recommends three NTUC LHUB courses for jobseekers to gain practical AI capabilities they can apply immediately at work to boost productivity, strengthen employability, and support workforce transformation.

 

And if you’re an NTUC union member, you can use the Union Training Assistance Programme (UTAP) to subsidise 50 per cent of the course fees payable after the government subsidies.

 

1. Generative AI for Business Professionals: ChatGPT, Media Synthesis, and Beyond (AI Literate)

 

In simple terms, generative AI is AI that can produce new text, images, audio or video in response to your instructions.

 

Think of this course as a two-day introduction to understand what generative AI is and how it can help in your work, regardless of your job role or industry.

 

What you’ll learn: How to use generative AI tools like ChatGPT, Midjourney and Perplexity for content creation, qualitative data analysis, and market research — turning hours of work into tasks that can be completed in minutes.

 

2. AI Innovation Unleashed: Navigating the Terrain of Prompt Engineering (AI Fluent)

 

While giving instructions to the AI to perform simple work tasks like writing emails or summarising documents may seem easy, prompting is more complicated than you think.

 

How should you phrase your instruction? How much detail do you provide? What kind of words should you use to generate the outcome you want?

 

This two-day course on prompt engineering will give you the practical skills to communicate effectively with AI and unlock its full potential.

 

What you’ll learn: How to communicate with AI models using prompt engineering techniques to enhance the accuracy and relevance of AI outputs. You’ll get to explore and experiment with popular AI tools and platforms, including OpenAI’s Playground.

 

3. Agentic AI for Business Process Workflow Automation (AI Fluent)

 

By now, you may be familiar with generative AI, but you should really learn about agentic AI next.

 

Mr Tan calls agentic AI a new type of AI that can “act on your behalf, handling routine or repetitive tasks and even managing parts of a workflow with minimal supervision.”

 

“This has the potential to save time, improve efficiency, and allow workers to focus on more meaningful and higher-value work,” he said.

 

So, if you want to boost your job search, this two-day agentic AI programme has got you covered. It focuses on leveraging AI and digital tools to improve operational efficiency and design efficient workflows.

What you’ll learn: How to apply digital tools, including Microsoft Power Automate, ChatGPT, and DeepSeek, to enhance productivity, automate repetitive tasks, and improve decision-making processes.

 

How UTAP helps NTUC union members offset AI course fees

 

NTUC union members can use UTAP to offset 50 per cent of the unfunded portion of approved course fees, subject to annual caps.

 

UTAP credits vary across ages, with members aged 40 and up eligible for as much as $500 per year. Unfortunately, there’s no UTAP support for non-union members.

Age of NTUC Union Member UTAP Support
18–25 (NTUC Starter Membership) Up to $200/year
26–39 Up to $250/year
40 and above Up to $500/year
 

Here’s an illustration of how an NTUC union member aged 45, with eligible UTAP credits of $500 for 2026, can use the scheme to defray course fees:

Claim for UTAP-Approved AI Course
Full course fees $2,800
Less 75% government subsidy
Assuming 75% government subsidy was provided
-$2,100
Course fee payable after government subsidy $700
UTAP funding on course fee 50% of $700 = $350
You pay $350


Can AI skills help you land a higher-paying job?

 

With every jobseeker racing to pad their resumes with anything remotely AI sounding, how are you going to stand out, especially if you’re eyeing a better-paying job?

 

First, the good news: there’s a chance you could earn more if you’re planning to enter the public sector, health, social services, technical services, as well as tech and IT services.

 

A recent article in The Business Times highlighted these as some of the industries where employers are willing to pay more for workers with AI literacy skills.

 

Why human skills still matter in an AI-enabled workplace

 

So, how do you land one of these good-paying jobs? Combine human skills along with AI skills.

 

Mr Tan revealed that hiring managers in these industries value candidates with a combination of BOTH technical and human skills.

 

For a role in the public sector, health or social services, Mr Tan advises developing soft human skills like critical thinking, decision-making and emotional intelligence to complement the hard AI skills.

 

He said human skills, like critical thinking, for example, have a vital impact on public policies, people’s well-being and vulnerable communities.

 

“Employees must be able to question and evaluate AI-generated outputs rather than accepting them at face value and leaving the ‘thinking’ entirely to AI,” he explained.

 

Skill:
Generative AI

Why It Matters:
Helps create text, images, research summaries and other content faster.

Recommended Course:
Generative AI for Business Professionals: ChatGPT, Media Synthesis, and Beyond

Best For:
Beginners and PMEs

Skill:
Prompt Engineering

Why It Matters:
Helps give clearer instructions to AI tools and improve output quality.

Recommended Course:
AI Innovation Unleashed: Navigating the Terrain of Prompt Engineering

Best For:
PMEs using AI for writing, research and analysis

Skill:
Agentic AI and Workflow Automation

Why It Matters:
Helps automate repetitive tasks and improve operational efficiency.

Recommended Course:
Agentic AI for Business Process Workflow Automation

Best For:
PMEs managing recurring workflows

Skill:
Human Skills

Why It Matters:
Helps evaluate AI outputs, make better decisions and apply judgement.

Recommended Course:
Critical thinking, emotional intelligence and decision-making

Best For:
Public sector, health, social services and people-facing roles

How UTAP supports selected AI tool subscriptions

 

Congrats – you’ve got the job. But your AI journey shouldn’t stop here.

 

While you may have taken AI courses to look good on your resume, AI upskilling should continue with AI tool usage that helps you stay relevant, productive, and valuable at work.

 

Subscriptions for Pro or Max versions of AI tools like Claude, Canva and ChatGPT don’t come cheap, and you can’t expect your company to pay for everything you need.

 

Here’s the good news: From now to 30 April 2028, NTUC union members can use UTAP to offset up to 50 per cent on subscription fees for selected AI tools, subject to annual caps and claim criteria.

 

Before subscribing, check that the AI tool is on the approved list and that you have completed a UTAP-approved AI course, like the ones Mr Tan recommended.

 

UTAP Ai A4 Flyer.png

  


Visit the
UTAP portal to find out more about the AI tools you can subscribe, claim eligibility, and application details.

 

Join us as an NTUC union member to receive UTAP subsidies for work-ready AI upskilling courses and AI tool subscriptions.